Hi All
First, I want to thank you all for your effort to isolate this issue and drive for a resolution.
This issue is currently being root caused for resolution. The issue is complicated and is requiring significant development effort to resolve. Unfortunately I cannot give specific information regarding the state of the investigation due to third party involvement. However, when I do have authorization to provide that information I will. Please be assured your voice has been heard and the issue will be resolved.
Thanks
Robert